Everyone experiences mental distress in different ways, and everyone takes care of themselves in different ways. On this page, you’ll hear from members of the community about how they experience distress and how they stay resilient, and understand how to recognise some signs of mental distress.
The restrictions imposed on us throughout the global pandemic have meant that some of the ways we connect, and feel less isolated, have been impacted. Watch as community members connect via Zoom to tell us how they’ve weathered the storm of 2020.
What does it mean to have good mental health? How do we maintain good mental health? How do we stay resilient when times are tough? Watch as community members share their experiences of looking after their mental health.
Crisis and support services
Support is available. We’ve compiled a handy list of services that you or a friend could use when in need:
QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. Call 1800 184 527 from 3pm-midnight daily, or visit QLife.
NSW Mental Health Line: 1800 011 511. Crisis support 24 hours a day, 7 days a week
Lifeline: 13 11 14. Crisis support 24 hours a day 7 days a week
Suicide Call Back Service: 1300 659 467. Crisis support 24 hours a day 7 days a week
Beyondblue: 1300 22 4636. Phone and online support 24 hours a day 7 days a week
SANE Australia: 1800 18 7263. Phone and online counselling, 10am-10pm, Monday-Friday.
GriefLine: 1300 845 745. Grief counselling 6am-2am, 7 days a week.
Mental Health Carers NSW: Information and support for carers. The Carers Connection helpline (this is not a crisis support or counselling service) provides service information from 9am to 4:30pm Monday-Friday. Call 1300 554 660.
Carer Gateway: 1800 422 737. Information and support for carers, as well as 24/7 emergency respite.
Carers NSW: 02 9280 4744. Information and support, 9am-5pm, Monday-Friday.
Mental Health First Aid: Accredited training in mental health support
Thirrili: Information and support for Aboriginal and Torres Strait Islander Peoples
WellMob: Social, emotional and cultural wellbeing resources for Aboriginal and Torres Strait Islander Peoples
ENGAGE: Support for Aboriginal and Torres Strait Islander people in the Northern Sydney region.
Embrace Multicultural Mental Health: Information and support for people from culturally and linguistically diverse backgrounds
Black Dog Institute: Research and information
Headspace: Information and support for young people
ReachOut: Information for young people
NSW Family and Carer Mental Health program: Providing mental health services to carers.
WayAhead directory: A comprehensive list of mental health support services.
If you or someone you know is in imminent danger, call 000.
Stories from community members
Click on the links below to read more about how some community members experience distress, and how they take care of themselves.