Distress and Resilience

Everyone experiences mental distress in different ways, and everyone takes care of themselves in different ways. On this page, you’ll hear from members of the community about how they experience distress and how they stay resilient, and understand how to recognise some signs of mental distress.

Video clips

The restrictions imposed on us throughout the global pandemic have meant that some of the ways we connect, and feel less isolated, have been impacted. Watch as community members connect via Zoom to tell us how they’ve weathered the storm of 2020.

What does it mean to have good mental health? How do we maintain good mental health? How do we stay resilient when times are tough? Watch as community members share their experiences of looking after their mental health.

Fact sheets

Distress mental health tip sheet - support

Worried that a friend or loved one might be experiencing distress? This factsheet might help you identify some of the early warning signs that someone you care about might be having a tough time.

Download Here

If you are using a screen-reader, please click here to download the word document.


Crisis and support services

Support is available. We’ve compiled a handy list of services that you or a friend could use when in need:

ACON provides confidential counselling to people in our communities seeking support in relation to their mental health and wellbeing. Contact ACON on (02) 9206 2000 or 1800 063 060 or visit ACON.

QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. Call 1800 184 527 from 3pm-midnight daily, or visit QLife.

NSW Mental Health Line: 1800 011 511. Crisis support 24 hours a day, 7 days a week

Lifeline: 13 11 14. Crisis support 24 hours a day 7 days a week

Suicide Call Back Service: 1300 659 467. Crisis support 24 hours a day 7 days a week

Beyondblue: 1300 22 4636. Phone and online support 24 hours a day 7 days a week

SANE Australia: 1800 18 7263. Phone and online counselling, 10am-10pm, Monday-Friday.

GriefLine: 1300 845 745. Grief counselling 6am-2am, 7 days a week.

Mental Health Carers NSW: Information and support for carers. The Carers Connection helpline (this is not a crisis support or counselling service) provides service information from 9am to 4:30pm Monday-Friday. Call 1300 554 660.

Carer Gateway: 1800 422 737. Information and support for carers, as well as 24/7 emergency respite.

Carers NSW: 02 9280 4744. Information and support, 9am-5pm, Monday-Friday.

Mental Health First Aid: Accredited training in mental health support

Thirrili: Information and support for Aboriginal and Torres Strait Islander Peoples

WellMob: Social, emotional and cultural wellbeing resources for Aboriginal and Torres Strait Islander Peoples

ENGAGE: Support for Aboriginal and Torres Strait Islander people in the Northern Sydney region.

Embrace Multicultural Mental Health: Information and support for people from culturally and linguistically diverse backgrounds

Black Dog Institute: Research and information

Headspace: Information and support for young people

ReachOut: Information for young people

NSW Family and Carer Mental Health program: Providing mental health services to carers.

WayAhead directory: A comprehensive list of mental health support services.

If you or someone you know is in imminent danger, call 000.

Stories from community members

Click on the links below to read more about how some community members experience distress, and how they take care of themselves.

Jazmin's Story

Content warning: discussion of suicide, transphobia and police violence Jazmin Theadora is an 82-year-old transgender woman living in the Northern Rivers region of NSW. This is the story of her experiences with mental health and tenacity in the face of adversity, as well as her advice for building strength, resilience,...

Annaliese's Story

Annaliese is a 39-year-old performer with lived experience of mental distress. Here she shares some of her experiences, and how she manages them. “I guess if my career was based on my mental distress, let’s just say I’d be the CEO.” Annaliese is able to see the lighter side of...

Bobby's Story

Bobby is a 35-year-old proud Wiradjuri man living in Albury-Wodonga. Here he shares some of his experiences of distress, how he copes, and how he supports others. For Bobby, good mental health is all about connection. He describes it as a tree with a giant root system that connects everything:...

We're with you >> Distress and Resilience | Check in on your chosen family | You can't pour from an empty cup

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